Privacy Policy/Security

Fidelity Bank cares about protecting our customers, especially your privacy.

Protecting your privacy is important to Fidelity Southern Corporation, Fidelity Bank and our employees. We want you to understand what information we collect and how we use it. The following policy serves as a standard for all Fidelity Southern Corporation and Fidelity Bank employees for collection, use, retention and security of nonpublic personal information.

What information we collect:

"Nonpublic personal information" about you is obtained in connection with providing a financial product or service to you. We may collect "nonpublic personal information" about you from the following sources:

  • Information we receive from you on applications, other loan and account forms, or other written, oral, or electronic communications, such as your Social Security Number, assets, and income;
  • Information about your transactions with us or others, such as your account balance and payment history; and
  • Information we receive from third parties, including credit bureaus, such as your credit history.

What information we disclose:

We are permitted by law to disclose "nonpublic personal information" about you to third parties in certain circumstances. For example, we may disclose nonpublic personal information about you to third parties to assist us in servicing your loan or account with us, to government entities in response to subpoenas and to credit bureaus. In addition, we may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements.

We do not disclose any nonpublic personal information about you to anyone, including affiliates and nonaffiliated third parties, except as permitted by law.

If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and procedures described in this notice.

Our Security Procedures

We also take steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

At Fidelity Bank, We Care About Your Privacy

If you have any questions or if you need more information, please call us at 404.248.LION (5466) or toll free at 888.248.LION (5466) or email us at customersupport@lionbank.com.